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Surface Pro 4 Stuck On Surface Screen

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Reply Tim Rolston August 18, 2015 at 11:00 am It might be a hardware problem (I know it was off but sometimes these things happen). Windows doesn't start correctly—for example, Windows goes to the Automatic Repair or the Choose an option screen at startup. Reset keeps the apps that came installed on your Surface. You won't be able to vote or comment. 678Update nightmare - stuck on the 'surface' screen (self.Surface)submitted 1 year ago * by thefunkylemonI had a few issues with the update yesterday, mainly wifi, which a couple his comment is here

Find a store Contact Us Answer Desk Make an in-store appointment. I noticed it had low battery the night before (20%) and I forgot to put it on charge. Paddock took his Surface Book to a nearby Microsoft Store and exchanged it. John Ochoco Jr 1,265 views 1:00 Surface Pro 3 Factory Reset - Duration: 3:08. https://www.eightforums.com/drivers-hardware/75142-stuck-firmware-troubleshooting-screen-surface-pro-2-a.html

Surface Pro 4 Stuck On Surface Screen

The touch screen don't work at all! Holding the RT stand seems to improvi it but still get four or five hovering finger marks on the screen quite often. For more info, see BitLocker recovery keys: Frequently asked questions.

Gotta Be Mobile recently called the Surface Pro 4 the best Windows 2-in-1 there is in its Surface Pro 4 review. He went directory deleting, invoked windows update from the command line with extra switches, removed a couple devices from device manager, reinstalled them, etc.. Their loss, my gain. Surface Pro 3 Stuck On Restarting Screen Followed all the steps and reset device to factory settings and everything.

Windows is frozen Note If your Surface gets stuck on the Surface logo screen or if your screen remains black when you turn your Surface on or wake it from sleep, Surface Pro 4 Freeze I'll get in touch w/ Microsoft and see if they have another solution. To learn how, see Install and uninstall apps on Surface. https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/windows-stops-responding Your solution helped , thanks!

Add to Want to watch this again later? Surface Pro 4 Hard Reset Just because your Surface Pro 4 fails start doesn’t mean you need to replace it. To learn how to reset your Surface, see Restore or reset Surface. Working...

Surface Pro 4 Freeze

I could button combo press to get into the firmware (wow, never been in it before and it really has limited options compared to other computers I've worked on in the https://www.symantec.com/connect/forums/surface-pro-2-broken-after-microsoft-firmware-update-10-mar-2015 Sign in to add this video to a playlist. Surface Pro 4 Stuck On Surface Screen Have your BitLocker Recovery Key handy. Surface Pro 4 Stuck Restarting permalinkembedsaveparentgive gold[–]panchoVilla00 0 points1 point2 points 1 year ago(0 children)This happened to me right now, the Surface started an update so I left it overnight and came into work and it was stuck

Step 2: If updates are available, select View details. this content Reply Amanda May 31, 2015 at 4:40 am I left my Surface switched off for a couple of days and then restarted it and now everything is working as normal. Some covers use magnets to hold flaps closed and it's possible that that magnet is in just the wrong place. Te touch tech just stopped working. Surface Pro 3 Won't Boot Past Surface Screen

Reply Kate November 14, 2014 at 5:15 pm Tim, please help! At any rate after heating the screen for 2 hours and letting it cool the touch screen now works like a charm. Reply Tim Rolston November 25, 2014 at 1:02 pm If you contact Microsoft Support, they're actually pretty quick to offer a replacement. http://datkey.com/surface-pro/surface-pro-best-buy.html Their update broke my device.

After that, my sp3 started normally.. 01-06-2015 10:28 AM Like 0 209 http://forums.windowscentral.com/showthread.php?t=328628&s=abdadf38071dfda114e9beef41d8e1eb&p=2928305&viewfull=1#post2928305 tweedie Originally Posted by MojoDoj0 I had the same problem with mine, just pressed the power button for My Surface Pro 3 Won't Turn On however, middle screen is responsive to surface pen but not touch. Adjusting the brightness doesn't resolve the issue.

Step 4: Press and hold (or right-click) Windows (C:) and tap or click Properties.

SOLUTION: So I finally drained the Surface 2 battery by letting Netflix movies play till it died. Solution 3: Scan Surface with Windows Defender Step 1: Swipe in from the right edge, and tap Search. (If you're using a mouse, point to the upper-right corner of the screen, This option takes your Surface back to an earlier point in time, called a system restore point. Surface Pro 4 Stuck On Getting Windows Ready When it happens it will just sit there till I do a long press on the power button to power down, then power button again to start.

Reply Tim Rolston May 31, 2015 at 2:38 pm Hmmm… OK, do a search for "Disk Cleanup" and run it. Step 2: On the Home tab, choose a scan option and select Scan now. Several people on the thread blame the freezes on the newly released firmware update for the Surface Book. check over here Step 3: Tap or click Check now.

Reply rich lucas May 31, 2015 at 4:22 pm Thanks so much! Indeed, it is a hardware problem with my surface 3. It still doesn't work. You’ll need to reinstall Windows 8.1 RT Update 3 after the refresh or reset is complete.

What gives with that? Go to the start screen, press the power button next to your account, select "restart" and see if the SP3 restarts cleaning, consistently. Email POPULAR POSTS Core m3 vs i5 vs i7 Processor Cost and Performance Comparison January 30, 2016 Things to Try If Your Surface Pro 3 Pen Doesn’t Work July 23, 2014 Restore Surface from a system restore point Restoring your Surface is a way to undo recent system changes that may be causing problems.

So, you *should* be able to fix that by forcing a shutdown (hold the power button and volume up for at least 15 seconds). Thanks for al the suggestions, just wish one of them had worked. Reset Surface Resetting your Surface reinstalls Windows but removes your personal files, settings, and apps that didn’t come pre-installed on Surface. Reply Hal Hostetler June 29, 2015 at 11:33 pm Add another one to the list.

At this point I am unclear if this is an actual hardware defect or a driver/firmware bug. Any ideas? More specifically, the Surface Pro 4 was built for Windows 10. All I can think off, if you connecting any devices, is perhaps you have a fault usb/keyboard connected to it and/or conflicting drivers? 01-06-2015 09:29 AM Like 0 53 http://forums.windowscentral.com/showthread.php?t=328628&s=abdadf38071dfda114e9beef41d8e1eb&p=2928300&viewfull=1#post2928300 MojoDoj0

Step 2: In the search box, enter memory, and in the search results, tap or click Diagnose your computer’s memory problems to open Windows Memory Diagnostic. I am seeing lots of issues traced to the Intel graphics driver (including app crashes where the call stack is in the Intel driver).